Problem With Connecting cPanel Server via FTP
March 19th, 2010 by admin under Softwares. No Comments.
If you are facing connection issues with your dedicated hosting at the time when you are trying to connect it using FTP then these are the points that you need to check, as they are the most common reasons for this failure :
- The login for your cPanel FTP should look something like an email address similar to login@domain-name.abc where domain-name.abc is your domain name. Do NOT just use the login as that will not work.
- You might be using the incorrect password, make sure you are using a correct one, check for lower and upper case as password is case sensitive. You can copy paste it if you have stored it somewhere on your local machine.
- Someone may have changed your FTP password, so check and make sure it was not changed. If you can login to your control panel then you can change it again.
- Your FTP program (e.g. Dream-weaver and others) must be set to a passive connection as setting as FTP Active mode will NOT work.
Hence you should take care for securing your FTP password which should not be shared with anyone else, as if any any one mange to get access to your FTP then this may create problem for your server or for your dedicated hosting account .
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